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Frequently Asked Questions
Booking & payment
How far ahead should I book?
Book 30–45 days ahead to get the bounce house and extras you want. Weekends and holidays fill up first. Last-minute? Text us and we'll check.
How much do I pay to reserve?
A 25% deposit holds your date and must be paid before your booking is confirmed. Pay online by credit card or PayPal, or use Venmo, cash or check. Paying cash or check? Text us so we can arrange the deposit ahead of time.
Can I combine discounts?
Yes, up to 2 discounts per order, including our $10 military and first responder discount.
Can I keep rentals all weekend?
Yes. Friday drop-off, Monday pickup is available.
What if it rains or gets windy?
We won't set up bounce houses or canopies in rain or high wind. We move your booking to a new date instead of cancelling, so you don't lose your money.
What events do you rent for?
Birthdays, graduations, baby showers, church festivals, school field days, company picnics, family reunions, camps and more.
Safety & cleaning
Are your rentals clean?
Every unit goes through our 3-Step Clean: commercial vinyl cleaner, disinfected and sanitized, then inspected before it reaches your party.
Is the vinyl lead-free?
Yes. All of our inflatables are made from 100% lead-free vinyl.
Are you licensed and insured?
Yes. Lesly's Party Rentals is licensed and insured, and we can send a certificate of insurance for parks, schools and venues.
What are the bounce house rules?
No age limit, but please: no shoes, no food, candy or gum, no silly string, paint or confetti, and no sharp objects, glasses or jewelry. Keep similar sizes together and always have an adult watching.
Can I use a water hose on a bounce house?
Only on units made for water. We provide a 25 ft hose; if your spigot is farther, have a hose ready.
Delivery & setup
Where do you deliver?
Menifee, Sun City, Romoland, Homeland, Winchester, French Valley, Murrieta, Temecula, Wildomar and Canyon Lake. Lake Elsinore for orders of about $200–300+.
How do delivery and pickup work?
We deliver between 9 AM and 2 PM and call when you're next on the route. You don't need to be home. Menifee delivery is $30 Mon–Fri; farther areas cost more.
Do I need a power outlet?
Yes. Bounce houses need a working 110V outlet within 50 ft (we bring a 50 ft cord). Please test the outlet before we arrive.
How much space do I need?
About 1 ft of clearance on every side: 12×12 ft for 11×11 units, 14×14 ft for 13×13 units, 16×31 ft for 15×30 units. Flat and clear of rocks, sprinklers and wires.
Does it have to be on grass?
Grass, concrete, asphalt or indoors. Grass uses steel stakes; other surfaces use sandbags. Tell us your surface when you book.
Do you set up tables and chairs?
Inflatables, canopies, heaters and machines are set up free. Table, chair and linen setup is optional: $50 for up to 25 items, then $2 per item.
I live in a gated community. What do I do?
Text your gate code to 951-252-7795 and add us to your guest list under the name on your booking.
Can I pick up my order myself?
Yes, for select items. Customer pickup is $10.
Treats & extras
What comes with popcorn and snow cone machines?
Each machine includes 50 servings. Extra refills are 50 servings each and can be added when you book.
¿Hablan español?
¡Sí! Se habla español. Text or call 951-252-7795.
Still have a question? Text us at 951-252-7795 or call. Start My Quote →



